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How to do a Clean un install of Rosetta Stone Program
If you are using Windows XP
Click on the Start menu = > My Computer = > C Drive = > Documents and Settings = > All Users = > Application Data
Delete all the folders with the name of Rosetta Stone over there
After deleting the files
Click on the Start menu= > Control Panel = > Add or Remove Programs
Look for the Rosetta Stone Program and right click to Uninstall it.
Now you can re install the program once again as you are installing it for the first time and what ever the issues you have with Rosetta Stone program will be resolves.
Click here to know how to install the Rosetta Stone program.
If you are using Windows Vista or 7 :
Click on the Start menuclick on the Search bar
Type %programdata% and hit enter in the search bar
You should see bunch of folders and now look for Rosetta Stone folder and Delete all of the folders with the name of Rosetta stone
After deleting the files
Click on the Start menu = > Control Panel = > Click Uninstall a Program located beneath Programs
Look for the Rosetta Stone Program and right click to Uninstall it.
Now you can re install the program once again as you are installing it for the first time and what ever the issues you have with Rosetta Stone program will be resolves.
Click here to know how to install the Rosetta Stone program.
If you are using Windows 8 :
Click on the Start menuor hit the Windows button on the keyboard which is at the bottom left just beside the Ctrl button.
Now type Computer or ThisPC on the keyboard directly and click on the icon on the screen
Then click on the C drive ( OS : C ) and look for Programdata Folder
If you don't see that that means you have to un hide it
Click on View option on the top of the menu bar
Then see for Options = > Folder options = > Click on View tab = > From the list select Show hidden files and folders and click OK
Now you should see ProgramData folder so opne it.
You should see bunch of folders and now look for Rosetta Stone folder and Delete all of the folders with the name of Rosetta stone
After deleting the files
Click on the Windows Key on the keayboard and type Control. Click Control Panel = > Click Uninstall a Program located beneath Programs
Look for the Rosetta Stone Program and right click to Uninstall it.
Now you can reinstall the program once again as you are installing it for the first time and what ever the issues you have with Rosetta Stone program wi;; be resolves.
Click here to know how to install the Rosetta Stone program.
If you are using Mac OS X
Click on the Finder => Mac HD = > Library = > Application Support. You should see bunch of folders and now look for Rosetta Stone folder and Delete all of the folders with the name of Rosetta stone
After deleting the files
Click on the Application folder and trash the Rosetta Stone icon to the Trash bin.
Now you can re install the program once again as you are installing it for the first time and what ever the issues you have with Rosetta Stone program will be resolves.
Click here to know how to install the Rosetta Stone program.
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and here is another quick way how to uninstall Rosetta Stone on a Mac - https://nektony.com/how-to/uninstall-rosetta-stone-mac
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